Last updated · 1 OCTOBER 2026
VPR Online (“VPR”, “we”, “us”), operated by Veterinary Software Associates, LLC, provides a veterinary pharmacy reference and practice management platform. This policy explains what information we collect, why we collect it, and the choices you have.
1
Information we collect
Account data — name, email, password (hashed), and role.
Organization data — practice/organization name, locations, and membership.
Clinical data you enter — clients, patients, and prescription records.
Usage & device data — log data, device fingerprint, and IP address used for security and abuse prevention.
2
How we use your information
To provide, secure, and improve the service.
To authenticate you and protect your account.
To send transactional and, where permitted, service email.
To comply with legal obligations.
3
We do not sell your data
We do not sell your personal or clinical data. We share data only with service providers who help us operate the platform (e.g. hosting, email, and payment processing) under contractual confidentiality obligations.
4
Data retention
We retain your data for as long as your account is active or as needed to provide the service and meet legal, tax, and audit requirements.
4
Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us via the support page.
Contact
Veterinary Software Associates, LLC · 1.866.639.3866 ·
Questions about this policy can be raised through our support page.